Lonnie Petersheim

User Experience Designer

"Make your user experiences worthwhile."

  • Lonnie Petersheim
  • Harrisburg, PA
  • Designlonnie@gmail.com
  • 717.217.9205


  • User Experience and Design Analyst June 2014 - Present

    Responsible for ux design and anlysis for Highmark's several business partners
    - Provided in depth user research, analysis and design of United Concordia Dental's benefit system and consuming applications (member and provider portals)
    - Increased user research and usability efforts
    - Co-chair of the DBS Young Professional group, a highmark subculture initiative
    - Supported WCAG 2.0 and 508 compliance efforts
    - Designed and implemented new member contact preferences strategy for United Concordia's Members
    - Researched, designed, tested the new benefits coding system for United Concordia Dental
  • Freelance UX/UI Designer Nov. 2013 - May 2014

    Improved user experience of IntraDocs Document Management System
    - Designed interactive prototype and visuals of management software and website
    - Supported content, design and strategic direction
  • UX/UI Digital Designer Dec. 2013 - March 2014

    Contractor for Lincoln Financial Group
    Improved user experience of Lincoln Advisor Workstation
    - Researched competition and sketched preliminary wireframes
    - Designed Advisor Workstation Prototype using Axure
    - Applied business requirements and style guide and presented in project meetings
  • Design Consultant May 2013 - Aug. 2013

    Good Company Ventures
    Provided coaching and guidance to 5 participating startups
    - Created wireframes and provied user analysis for marketing
    - Designed concept maps and user scenarios
    - Addressed visual and strategic challenges
  • Design ConsultantSept. 2011 - Dec. 2012

    Liberty Resources, Inc.
    On three projects, designed to increase efficiency and effectiveness of programs and services
    - Increased user understanding of transitional service by simplifying and visualizing service steps
    - Built community through storytelling and conversation tools
    - Designed a collaboration between the deaf and disabled community
  • Lead Designer May - Aug. 2011 & May - Aug. 2012

    Knovex, LLC
    Created a visual brand, redesigned creative operations, and developed eLearning courses
    - Increased public awareness and sales through branding, advertising, and marketing
    - Designed and developed a team process for creating eLearning courses
    - Researched user needs and designed wireframes and storyboards for eLearning courses


  • MID, Design2011 - 2013

    The University of the Arts
  • BA, Interdisciplinary Arts2007 - 2011

    Shippensburg University


  • Group and Team Dynamics2012

    Wharton Business School
  • Business and Entrepreneurship2012

    Corzo Center for the Creative Economy
  • Facilitation2012

    Pamela Tudor Consulting
  • Visual Thinking2011

    Jonny Goldstein Workshop
  • Leadership Training2011

    Bridge the Gap Getaway Retreat


  • User Research

  • Visual Design

  • UI Design

  • Wireframing

  • Information Architecture

  • Usability Testing

  • Rapid Prototyping

  • Interaction Design

Software Capabilites

  • Indesign

  • Photoshop

  • Illustrator

  • Premiere Pro

  • After Effects

  • Axure

  • Usertesting.com

  • HTML5

  • CSS3

  • Javascript


  • Email: Designlonnie@gmail.com
  • Phone: 717.217.9205

Send me a message