Human-Centered Product Designer

Lonnie Petersheim is a Lead Product Designer simplifying GenAI solutions for NextGen Healthcare.

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Redefining Health Care

I am currently enjoying the challenge of introducing AI into the health clinical ecosystem. Leveraging innovative technologies, I am reducing doctor documentation time by 1-2 hours a day, freeing up valuable time for providers to focus on patient interactions and improving care quality.

Some Work

nextgen ambient

Patient Charting Experience

Creating an AI-powered charting experience reducing documentation time by 25%, in 2024.

Highmark dental provider portal

Health Benefits Ecosystem

Improving dental benefits by successfully increasing usage rates by 47%, from 2014-2022.

highmark dental mobile app

Mobile Portal

Increasing access to member information while increasing app store ratings by 20%, in 2018.

Highmark dental EOB

Explanation of Benefits (EOB)

Revolutionizing the dental EOB product and experience for over 10 million members, in 2019.

highmark dental city plan

Product ‘City Plan’

Analyzing over 100+ products and systems to develop a product strategy, in 2020.

Ready to work remotely

Located near Harrisburg, Pennsylvania

work from home office

Passionate About

User Needs

Hands-on user research that brings to light insights, understanding, and clarity.

Strategy

Defined goals that ensure we exceed the expected outcomes of the customer.

Visual Details

Products and services that get out of the way and delight the end-user.

A proud husband and father…

I’m a dedicated husband and proud dad, navigating the adventures of raising a spirited 6-year-old daughter and the delightful chaos of a 1-year-old foster son. Between bedtime stories and diaper emergencies, I’ve honed my negotiation skills—though the kids often have the upper hand. Life is full, inspiring, and wonderfully unpredictable, and I wouldn’t trade it for anything.

With over a decade of design experience and an unparalleled graduate degree in human-centered design, I specialize in transforming complex challenges into intuitive, user-friendly solutions. Known for disrupting the healthcare industry with impactful products, I thrive on making a difference. At home, I sometimes wish parenting came with a sleek interface—but where’s the excitement in that?

Let's have a conversation.